Your Data, Your Sovereignty.

We collect only what is necessary to run the platform. Your catalog data belongs to you — we are custodians, not owners.

Effective Date

Jan 1, 2026

Last Updated

January 2026

Version

1.0

Applies To

All users

Reading Time

7 min

We believe in data minimization. We only collect what is necessary to provide our services. Your catalog data belongs to you. We are custodians, not owners.

Information We Collect.

Identity Data.

Required

Name, username, artist or label name, and identifiers required for account creation and platform operation.

Contact Data.

Required

Email address and billing address for communication, notifications, and payment processing.

Financial Data.

Secure only

Payment information processed through secure third-party providers. We do not store complete payment card details.

Usage Data.

Anonymized

Platform interaction data and technical information used to improve service quality. Anonymized after 24 months.

How We Use Your Information.

—Service Delivery — to provide, maintain, and improve our distribution services, processing your releases, routing to DSPs, and delivering royalties accurately to your account.
—Communication — to send important updates about your releases, platform changes, and policy notifications. We do not send promotional email without explicit consent.
—Legal Compliance — to comply with legal obligations, including tax reporting, rights verification, and regulatory requirements under applicable law.
—Platform Security — to protect the platform from fraud, unauthorized access, and ensure the integrity of all accounts and distributed content.

How We Protect Your Data.

Encryption.

All data transmitted to and from the platform is encrypted using TLS. Data at rest is encrypted at the storage layer.

Access Control.

Strict access controls limit data visibility to authorized personnel with a documented business need.

Secure Storage.

Data is stored in secure, redundant infrastructure with regular backups and a tested disaster recovery protocol.

Data Retention.

We retain personal data only as long as necessary to fulfill the purpose for which it was collected.

—Account data retained while account is active
—Financial records retained for 7 years (legal requirement)
—Analytics data anonymized after 24 months
—Support communications retained for 3 years

Your Rights.

Under applicable data protection laws, you have rights regarding your personal data that we respect and uphold.

—Right to access your personal data
—Right to correct inaccurate data
—Right to erasure (where legally permitted)
—Right to data portability
—Right to withdraw consent

Privacy Questions.

To exercise your data rights, request a copy of your data, or ask questions about this policy, contact our privacy team at privacy@arcryn.com.

FAQ

Frequently Asked Questions.

No. We do not sell personal data. We share data only with parties required to deliver our services, such as DSPs and payment processors.

Account data is retained while your account is active. Financial records are kept for 7 years per legal requirement. Analytics data is anonymized after 24 months.

Yes. You have the right to access, correct, port, or request erasure of your personal data (where legally permitted). Contact privacy@arcryn.com to exercise these rights.

Yes. All data in transit is encrypted using TLS, and data at rest is encrypted at the storage layer.

Related Policies

Explore More.

Terms & Conditions DMCA Policy Anti-Fraud Policy

Need Help?

Privacy Questions?.

To exercise your data rights, request a copy of your data, or ask questions about this policy, contact our privacy team directly.

Privacy inquiries

privacy@arcryn.com

Response time

Within 30 days

Ready to distribute?

Application required. Standards reviewed on submission.