Privacy Policy
We collect only what is necessary to run the platform. Your catalog data belongs to you — we are custodians, not owners.
We believe in data minimization. We only collect what is necessary to provide our services. Your catalog data belongs to you. We are custodians, not owners.
Data Collection
Name, username, artist or label name, and identifiers required for account creation and platform operation.
Email address and billing address for communication, notifications, and payment processing.
Payment information processed through secure third-party providers. We do not store complete payment card details.
Platform interaction data and technical information used to improve service quality. Anonymized after 24 months.
Data Usage
To provide, maintain, and improve our distribution services — processing your releases, routing to DSPs, and delivering royalties accurately to your account.
To send important updates about your releases, platform changes, and policy notifications. We do not send promotional email without explicit consent.
To comply with legal obligations, including tax reporting, rights verification, and regulatory requirements under applicable law.
To protect the platform from fraud, unauthorized access, and ensure the integrity of all accounts and distributed content.
Security
All data transmitted to and from the platform is encrypted using TLS. Data at rest is encrypted at the storage layer.
Strict access controls limit data visibility to authorized personnel with a documented business need.
Data is stored in secure, redundant infrastructure with regular backups and a tested disaster recovery protocol.
We retain personal data only as long as necessary to fulfill the purpose for which it was collected.
Under applicable data protection laws, you have rights regarding your personal data that we respect and uphold.
Third Parties
We do not sell your personal data. We share data only with parties required to deliver our services:
Digital Service Providers (DSPs)
Receiving your releases for distribution. Only metadata and audio files are shared.
Payment processors
Processing royalty payouts. Subject to their own security and compliance standards.
Legal authorities
When required by law, court order, or regulatory obligation.
Contact
To exercise your data rights, request a copy of your data, or ask questions about this policy, contact our privacy team directly.
Privacy inquiries
privacy@ARCRYN™.com
Response time
Within 30 days